Product Delivery

Product Delivery

Our e-shop www.parfumerie12.gr delivers throughout Greece (including the islands) and abroad.

Domestic orders (continental Greece and islands) are delivered by courier service to the address specified by the customer when placing the order, two to three business days from the date when the order is confirmed/ paid for (subject to product availability). 

International orders are shipped by courier service or shipping company (depending on the country), seven to ten business days from the date when the order is confirmed/ paid for (subject to product availability).

Our company is not liable in any way in case of delayed delivery by fault of the courier service or shipping company or due to force majeure events (such as, indicatively but not limited to, extreme weather phenomena, strikes, technical breakdown of the courier service, etc.). In such cases, the date of delivery will be extended as long as the force majeure conditions persist. The company will notify the customer/buyer of such conditions and potential delays in delivery, as soon as it receives knowledge thereof.

Delivery charges are calculated on the order form upon completion of your order. Products are shipped with the accompanying receipts.

Our company is not liable for delayed or no delivery if the customer/buyer has provided erroneous or incomplete delivery information (e.g. address, area code, etc.). If an order is returned to the company for the above reasons, the cost of returning and re-shipping the order shall burden the customer/buyer.

Shipping costs

Shipping and handling expenses are calculated based on the sum (price and weight) of each order.

For domestic orders: There is a flat-rate shipping fee of €3,00 for delivery to the customer/buyer’s address. For Cash On Delivery payments, there is an additional charge of €2,00. The above charges apply to the shipping of packages to domestic destinations and up to 2kg in weight. For orders that weigh more than 2kg, there is a surcharge of €1,00 per additional kilogram. Domestic orders with a retail value of €30 or more enjoy free shipping regardless of weight.

For international orders: The customer/buyer is notified by our company about the shipping costs upon confirmation of the order. For international orders, shipping costs are pre-paid together with the cost of the order.